1. No Refunds on Ticket Purchases
All ticket purchases for events, concerts, and cinema screenings on GalaxyMediaUS.com are final and non-refundable. Once a ticket has been purchased, we are unable to offer refunds, exchanges, or cancellations, regardless of personal circumstances, missed events, or scheduling conflicts.
2. Event Cancellations & Postponements
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If an event is canceled by the organizer, ticket holders may be eligible for a refund or credit toward a future event, depending on the venue’s policies. Refund details will be communicated via email or posted on our website.
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If an event is postponed or rescheduled, tickets will remain valid for the new date. Refunds will not be provided unless explicitly stated by the event organizer.
3. Technical Issues & Payment Disputes
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Customers must ensure they enter correct payment details during checkout. Incorrect transactions, failed payments, or technical errors do not qualify for refunds.
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Disputes and chargebacks filed with payment processors must comply with our terms. Unauthorized chargebacks may result in the suspension of future purchases.
4. Responsibility for Lost or Unused Tickets
We are not responsible for lost, stolen, or unused tickets. If you are unable to attend an event, no compensation or alternative tickets will be issued.
5. Contact & Support
For questions regarding ticket purchases, please contact galaxymediaus@gmail.com or call us +1929-538-7903
